Privacy Policy

Last updated: May 5, 2025

Flatkare ("we", "our", or "us") is a flat association management app that allows residents to view and pay maintenance fees, special fees, and other dues. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you use Flatkare:

• Name, email address, and phone number
• Flat/unit details and association information
• Payment transaction details
• Device information and push notification tokens
• Profile pictures uploaded by the user

2. How We Use Your Information

We use the information collected to:

• Manage your flat association account
• Process maintenance fee and special fee payments
• Send transactional and promotional communications
• Send push notifications about dues, receipts, and updates
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our app, subject to confidentiality agreements.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

5. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing
• Data portability

7. Contact Us

If you have any questions about this Privacy Policy, please contact us through the Help & Support section of the app.